Reduce your IT Expenditure! Reduce your Stress! Outsourcing your IT needs to a dedicated Team of Technical Engineers just make sense!
What is Managed Services?
Managed Services is a Service Level Agreement providing delivery and management of network-based services, applications, and equipment to businesses. By out-sourcing your IT needs to a dedicated team of professionals, internal staff can focus on the job at hand without having to worry about whether or not their computer is going to break down.
What Services are Included?
- 24/7 Monitoring & Alerts of ALL Servers & Workstations
- Predictive Hardware Failure & Performance Bottleneck Detection
- Historical Performance Reporting on Servers & Key Workstations
- 24/7 HelpDesk Access including Ticket Submission & Management
- VIP Treatment – Priority Response
- Continuous Backup Monitoring & Management
- As Required Fault Resolution via Remote Support
- Unlimited A/Hrs Server Reboots as Requested
- Anti-Virus Audit, Firewall Audit
- Constant Hardware & Software Inventory
- Server & Workstations Asset Management
- Backup Integrity Check/Test Restore
- Patch Management (Windows Updates)
- Ongoing Security & Disaster Recovery (DR) Consultations