Remote Access from a Mac

This guide is for those configuring remote access to work computers using Microsoft Remote Desktop on Mac.  For our customers, an RDP shortcut is normally emailed through and immediately usable on any Windows computer without having to configure the Server address.  However if you’re using a Mac computer, a little more work is required.

  1. If you don’t already have it installed, search for and download the Microsoft Remote Desktop app from the AppStore.  The same App can be installed on your iPad or iPhone.
  2. Once installed, open the app and create a new connection using the information provided by your Manager or IT Provider
    Connection Name: Work Computer or similar
    PC Name: MUST match what has been provided.  E.g.
    User Name: MUST match what has been provided.  E.g. DOMAIN\john
    Password: Leave this empty to ensure you’re prompted to login each time.
    Resolution/Colour: Your preference though generally safe to leave as is.
  3. Close the new connection windows to Save it, then click Start to login
  4. Be sure to log off once you’re finished your session!